ICM
Intelligent Credit Management
An end-to-end platform to digitize, automate and monitor the full credit lifecycle, customer onboarding, loan origination, scoring, decisioning, disbursement, monitoring and recovery, across branches, channels and field operations.
Problem addressed
Manual, fragmented credit processes; slow approval cycles; weak visibility across the credit lifecycle; difficulty integrating front, middle and back office.
Main capabilities
- Customer onboarding, KYC and digital application journeys
- Configurable scoring, decisioning and approval workflows
- Disbursement, installment management and repayment monitoring
- Reporting Studio, AI assistance and core banking integration
Target customers
Banks, microfinance institutions, consumer finance, fintechs, BNPL providers, leasing, mortgage, nanofinance and Islamic financial institutions.
Business value
Faster origination, better customer experience, stronger risk control and full visibility across the credit lifecycle.
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Collection
Recovery & Litigation Management
A dedicated platform for managing delinquency, recovery actions and litigation with structured workflows, centralized data, agent productivity tools and clear performance dashboards.
Problem addressed
Fragmented recovery processes, weak visibility on delinquent portfolios, manual follow-up of overdue accounts and complex litigation flows.
Main capabilities
- Delinquency portfolio segmentation and recovery action planning
- Promise-to-pay, agent assignment and escalation workflows
- Pre-litigation, litigation cases and legal procedure monitoring
- Recovery dashboards, KPIs and full audit trail
Target customers
Banks, microfinance, consumer finance, leasing, mortgage, nanofinance institutions and fintech lenders.
Business value
Better recovery visibility, structured workflows, improved agent productivity and stronger litigation control.
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NeoTrust
AML / KYC Compliance Platform
A compliance platform that strengthens AML and KYC operations through risk-based customer due diligence, screening, alert handling, case management and traceable regulatory workflows.
Problem addressed
Increasing AML/KYC pressure, manual due diligence, fragmented customer risk data and difficulty managing alerts and audit trails.
Main capabilities
- KYC data management, CDD and enhanced due diligence
- AML risk scoring and sanctions, PEP, adverse media screening
- Alert and case management with compliance workflow automation
- Audit trail and regulatory reporting
Target customers
Banks, microfinance, fintechs, payment institutions, consumer finance, leasing, mortgage and Islamic financial institutions.
Business value
Stronger compliance control, centralized risk data, faster alert handling and improved regulatory readiness.
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NeoTrade
Digital Letter of Credit Platform
A digital trade finance platform that streamlines the letter of credit lifecycle, from corporate request submission to bank approval, issuance, document exchange, status tracking and reporting.
Problem addressed
Manual letter of credit requests, paper-based document exchange, slow approvals and limited visibility for corporate clients.
Main capabilities
- Digital LC request portal and corporate customer interface
- Bank approval workflows and document management
- Trade finance compliance checks, status tracking and notifications
- Audit trail, reporting and core banking integration
Target customers
Banks, trade finance departments, corporate banking teams, SMEs, importers, exporters and Islamic financial institutions.
Business value
Faster trade finance processing, better customer experience, reduced paperwork and stronger operational traceability.
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